Terms and Conditions

Effective Date: July 22, 2025

Welcome to QuantifiedChange.com!

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“You”, “User”, or “Customer”) and Austin King, an individual doing business as QuantifiedChange.com (“QuantifiedChange”, “We”, “Us”, or “Our”), located in Seattle, Washington, USA.

This agreement governs your access to and use of the QuantifiedChange.com website, software, and services (collectively, the “Service”). By creating an account or using the Service, you agree to be bound by these Terms. Please read them carefully.

1. The Service

QuantifiedChange provides a cloud-based software platform designed to help non-profit organizations track, manage, and report on their social impact. The Service allows users to catalog evidence of impact, link it to projects and funders, and generate reports.

Private Beta: You acknowledge that the Service is currently offered as a “private beta” version. This means the Service is provided “AS-IS” and “AS-AVAILABLE” without any warranties of any kind. The Service may contain bugs, errors, or other issues, and its features may change without notice. We provide no guarantees regarding the reliability, availability, or uptime of the Service during this beta phase.

2. User Accounts

  • Eligibility: You must be at least 18 years old and have the legal authority to enter into this agreement on behalf of your organization.
  • Account Registration: You must provide accurate, current, and complete information during the registration process.
  • Account Security: You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. An organization may create accounts for multiple users, and a single user may be a member of multiple organizations.

3. User Content and Data

  • You Own Your Content: You and your organization retain full ownership of all the data, text, files, screenshots, and other information you upload, post, or display on the Service (“User Content”). We do not claim any ownership rights to your User Content.
  • Permitted Content: User Content may include information about funders, grants (name, start/end dates), and metadata related to public articles. You agree not to upload sensitive investigation materials, confidential source information, or any other data that is not intended for the Service.
  • License to Us: To provide the Service, you grant QuantifiedChange a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, modify (e.g., to create analytics), and display your User Content solely for the purpose of operating, improving, and providing the Service to you.
  • Data Portability: We believe your data is yours. You may export your User Content at any time in CSV, JSON, and SQLite formats.

4. Fees and Payment

  • Subscription Fees: Access to the Service requires a monthly subscription fee, which will be billed in advance on a recurring basis. Prices will be listed on our website or in a direct quote provided to you.
  • Third-Party Payment Processor: We use a third-party payment processor (e.g., Stripe) to handle all payments. Your payment information is subject to the terms and privacy policies of that processor. We do not store your full credit card information.
  • Price Changes: We reserve the right to change our subscription fees. We will provide you with at least thirty (30) days’ notice of any fee changes. Your continued use of the Service after the fee change constitutes your agreement to pay the modified fee.
  • Non-Payment: If your payment fails, we will notify you. If payment is not made within fourteen (14) days of the due date, we reserve the right to suspend your account and access to the Service until payment is received.
  • Refunds: Subscription fees are non-refundable, except as required by law.

5. Term and Termination

  • Termination by You: You can cancel your subscription at any time through your account settings. The cancellation will take effect at the end of the current billing period.
  • Suspension and Termination by Us: We may suspend or terminate your account and access to the Service if you are in material breach of these Terms.
  • Effect of Termination:
    • Pausing: An administrator may choose to “Pause” an account. In this case, billing will stop, but your User Content will be maintained.
    • Cancellation: Upon cancellation or termination of your account, your license to use the Service ends. Your User Content will be permanently deleted from our servers thirty (30) days after the official termination date. During this 30-day period, you may export your data.

6. Privacy and Security

Your privacy and the security of your data are paramount. Our approach to security is detailed in our Privacy Policy https://quantifychange.com/privacy/. Key features include:

  • Data Sovereignty: All User Content is hosted in secure data centers located in Switzerland.
  • Data Processing Agreement (DPA): For customers subject to regulations like the GDPR, our DPA will govern the processing of any personal data. Please contact us to execute a DPA.

7. Acceptable Use Policy

You agree not to use the Service to:

  • Upload or transmit any content that is unlawful, harmful, or infringes on the rights of others.
  • Attempt to gain unauthorized access to the Service, other users’ accounts, or our systems.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Use the Service for any purpose other than its intended use.

8. Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICE IS PROVIDED “AS IS.” QUANTIFIEDCHANGE AND ITS OWNER, AUSTIN KINGFISHER, MAKE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, AND HEREBY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AUSTIN KINGFISHER OR QUANTIFIEDCHANGE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF AUSTIN KINGFISHER OR QUANTIFIEDCHANGE FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE TOTAL AMOUNT YOU PAID TO QUANTIFIEDCHANGE IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.

10. Indemnification

You agree to defend, indemnify, and hold harmless Austin King and QuantifiedChange from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Service; (ii) your violation of any term of these Terms; or (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right, related to your User Content.

11. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Washington, USA, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved in the state or federal courts located in King County, Washington. You agree to personal jurisdiction in those courts.

12. General Provisions

  • Changes to Terms: We may modify these Terms from time to time. We will notify you of any material changes by email or through the Service. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
  • Entire Agreement: These Terms (along with the Privacy Policy and DPA, if applicable) constitute the entire agreement between you and QuantifiedChange.
  • Contact: For any questions about these Terms, please contact us at austin@quantifychange.com.